1) Data Controller
Alpha Trex Ltd, Haskovo, Bulgaria
Email: info@alfatrex.com
Website: www.alfatrex.com
Legal
Privacy & Cookies Policy
We clearly explain what data we collect, why, for how long, and what rights you have.
2) Data We Process
- Identification data (name) – when you fill out a contact form.
- Contact data (email, phone) – to communicate about your inquiry/contract.
- Technical data (IP, device, logs) – for security and maintenance.
- Cookies & analytics – to improve our product (only with your consent).
3) Purposes & Legal Bases (GDPR Art. 6)
- Responding to inquiries / quotes – legitimate interest and/or pre-contractual steps (Art. 6(1)(b),(f)).
- Contract performance – contractual basis (Art. 6(1)(b)).
- Security and fraud prevention – legitimate interest (Art. 6(1)(f)).
- Marketing/analytics via cookies – only with consent (Art. 6(1)(a)).
- Legal obligations (invoicing/accounting) – Art. 6(1)(c).
4) Cookies
We use strictly necessary cookies for basic functionality. Analytical/marketing cookies are activated only with your explicit consent via the banner.
| Category | Example | Purpose | Duration |
|---|---|---|---|
| Strictly necessary | consent_status | Remembers your cookie choices | up to 12 months |
| Analytics (by consent) | _ga, _gid | Anonymous traffic statistics | up to 24 months |
| Marketing (by consent) | _gcl_au | Ad effectiveness measurement | up to 90 days |
You can withdraw your consent at any time via the banner settings or your browser.
5) Recipients & Transfers
- Hosting/maintenance, payment/courier integrations (where applicable).
- Google (Analytics) – when consented; IP addresses are anonymized.
For transfers outside the EU/EEA we apply Standard Contractual Clauses where required.
6) Retention Periods
- Contact form data – up to 24 months after conclusion of the communication if no contract is signed.
- Contract/invoice data – per statutory terms (typically 5 or 10 years).
- Security logs – up to 12 months.
- Analytics cookies – according to the table above.
7) Your Rights
- Access, rectification, erasure (“right to be forgotten”).
- Restriction/objection to processing; portability.
- Withdrawal of consent (where the basis is consent).
- Complaint to the supervisory authority.
To exercise your rights, contact: info@alfatrex.com.
8) Security
We apply technical and organizational measures: access control, encrypted communication (HTTPS), monitoring and backups.
9) Children
Our services are not directed to individuals under 16. If you believe a child has provided data without guardian consent, contact us for deletion.
10) Changes to This Policy
We may update this policy when our services or the applicable laws change. We’ll publish the new version on this page.
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